Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
family-friendly
convenient
pricey dining
minor issue in summer
7.8/10
Very good
Rooms
8.3
Location
8.0
Service
9.0
Dining
7.7
Guest reviews
7.8/10
based on 47 reviews
8.6
8.6/10 based on 1517 reviews
Claire
United Kingdom,
April
2024
7.8/10
The hotel is situated in a wealthy area a couple of miles from the historic center of Gent. The rooms are spacious and have many original features, offering a lovely view of the front. The service is exceptional, with very helpful and friendly staff who go above and beyond to assist guests. The location is convenient, with easy access to the city center and tram station. The dining experience is fresh and tasty, albeit slightly more expensive. Overall, a charming place with a mix of positives and negatives.
Rooms
8.0
The rooms are a lovely large space in the old part of the villa, ideal for families, with a lot of original features.
Service
9.0
The staff are very helpful and friendly, making the stay pleasant and accommodating.
Location
7.0
The hotel is in a wealthy area a couple of miles from the historic center of Gent, offering easy access to the city center and tram station.
Dining
7.0
The dining experience is fresh, plentiful, and nicely laid out, but slightly pricier than expected.
Facilities
8.0
The hotel provides all necessary amenities for a comfortable stay.
Leslie
United Kingdom,
December
2023
8.6/10
The hotel offers a great experience with very helpful staff and easy access to the city. The rooms are quite nice but could get too hot or too cold at times. The dining experience was excellent, showcasing a wide variety of fresh options. Overall, a good value for the money with some minor inconveniences.
Rooms
8.0
The rooms were really good, although they could get very cold or very hot with no way to change it from the room.
Service
9.0
The staff is very willing to walk the extra mile for you, making the service top-notch.
Location
9.0
The location is ideal for traveling to Zwijnaarde for work and is also close to a tram stop for convenience.
Dining
9.0
The dining experience was one of the best I've had, with a huge spread of the freshest cereals and excellent service.
Facilities
8.0
The hotel offers various facilities like car hire, dry cleaning, housekeeping, and laundry services, enhancing the overall stay.
Norman
United Kingdom,
November
2023
8.2/10
My stay at the hotel was fantastic! The rooms were massive and had a kettle in them, perfect for families with bunk beds for children. The service was top-notch, with friendly staff who were more than happy to help with any requests. The location was excellent, with easy access to the city center and right on the tram network. Dining was a bit pricey but fresh and tasty, and the facilities were impressive.
Rooms
9.0
The room was really nice and had all amenities ideal for families.
Service
9.0
The staff were super friendly and more than willing to oblige with our requests.
Location
8.0
The location is great for those traveling with a car and easy access to the city center.
Dining
7.0
The dining experience was more expensive than usual but had a huge spread of fresh and tasty options.
Facilities
8.0
The hotel facilities were impressive, with free private use of the sauna pool and swimming pool.